# Let's talk about Seeking Help **URL:** https://talkingsober.com/t/lets-talk-about-seeking-help/189876 **Category:** Feedback **Created:** [December 6, 2024, 1:40pm UTC](https://talkingsober.com/t/lets-talk-about-seeking-help/189876 "2024-12-06T13:40:52Z") **Posts on this page:** 1 **Showing post:** 34
### Author: ![SassyRocks](https://talkingsober.com/user_avatar/talkingsober.com/sassyrocks/32/104454_2.png) [@SassyRocks](https://talkingsober.com/u/SassyRocks) #### Post date: [December 6, 2024, 7:11pm UTC](https://talkingsober.com/t/lets-talk-about-seeking-help/189876/34 "2024-12-06T19:11:37Z")
Moderators do not have the ability to alter system or trust settings such as the ability to change categories, nor do we have access to system notification texts. That is all handled by Robin and the system software. Keep in mind that Discourse forums (our software) are not all sobriety specific, so Robin can only work within the parameters of ‘normal’ forum software. Our community is quite a bit different than a community of engineers discussing engineer stuff or Disney lovers discussing the parks, etc. As you are a relatively new member who is very active, thus you gained system ‘trust’ and access quickly, @Dirk you may not be aware of some of the workings of the forum, which is perfectly understandable. One thing I think most of us have found/find helpful, is contacting a moderator via PM (or a PM to all moderators at [@moderators](https://talkingsober.com/groups/moderators)) if there is an issue or question regarding moving a thread to Seeking Help. As moderators, we are trained to include a PM to members when we move posts to Seeking Help (as it is an opt in category). Additionally, we take into account the situation at hand, how long they have been on the forum, if they are English speaking or working thru translation and other factors. We also will often check in with the OP to see how they are doing. Generally speaking, it _can and is_ helpful for trusted regulars to have the ability to move an obviously intoxicated or belligerent using thread to Seeking Help …in conjunction with sending a PM to moderators and/or a flag. Flags get quick attention. Navigating the forum, trust levels, etc is a continued learning experience for _all of us_ and there are many gray areas and nuance. Our goal is always support, safety, community and sobriety 🫂 for all. We learn by having these discussions when things arise as they have. As always, please never hesitate to PM a moderator(s) if concerned, questioning, suggesting, etc. We are all here to help eachother and mods do not read every thread or post…it takes _all of us_. We appreciate those PMs! One of the forum rules and guidelines I come back to often is below… ❤🫂 > [@Talking Sober Rules and Guidelines](https://talkingsober.com/t/talking-sober-rules-and-guidelines/79120/1): > > Post with the best intentions and assume other members are doing the same. If a post is troubling or distressing, consider taking a step back and reading it again later from the perspective of good intent. --- _[View the full topic](https://talkingsober.com/t/lets-talk-about-seeking-help/189876)._